Video consultations are not new. However the current crisis has forced many clinicians to rapidly take up video consultations as a feasible alternative to face-to-face consultations. This is often a type of consultation that staff have not encountered before. Applying the Calgary-Cambridge guide to Video Consultations provides a structured and safe approach to this virtual consultation format. This step-by-step guide provides guidance about initiating the session, gathering information, physical examination, providing information and planning and closing the session.
You can also take the 1-hour Video Consultations online course.