COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience
Novel coronavirus disease is posing an extraordinary challenge to the health and well-being of persons across the globe. The authors of this article have had experience responding to severe acute respiratory syndrome (SARS) and H1N1 influenza, formulating a national medical recovery plan in Kuwait, responding to the 9/11 World Trade Center disaster, and developing peer support programs for health care. In this commentary, they summarize lessons learned from those experiences and provide consensus on best practices for fostering
an organizational culture of resilience.
Click here to read and download the article published in the Annals of Internal Medicine, authored by Albert W. Wu, MD, MPH; Cheryl Connors, BSN, MS, DNP; and George S. Everly Jr., PhD