Advancing Patient Care | Ag Cur Cúram Othar Chun Cinn
Effective team working during the COVID-19 Crisis
Michael West, Kings Fund UK
This five minute video talks about how to create effective team working and build trust in these challenging times, including the need for compassion, clarity of purpose, setting objectives and feedback as well as the value of regular reviews. This content has been provided to us courtesy of our Academic partner RCSI.
“At this time, it is vital that we are compassionate to those we care for, those we lead, our colleagues and ourselves.
We must be present and listen, understand deeply, empathise and find ways to help – others and ourselves. Connection, belonging and love are at the heart of our humanity and being. Our path ahead is clear in these dark times – to make compassion our constant guide and safe refuge.
And compassion must characterise our leadership at every level of our health and care systems.” – Professor Michael West
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