Timetable of presentations and panel discussions

The programme presents research, experience and expertise as well as facilitating open forum discussions about the topics.

Venue: Albert Theatre, Royal College of Surgeons Ireland, 123 St Stephens Green, Dublin 2, D02 YN77

08:00–09:00 Registration & Poster Streaming
09:00–09:15 Welcome and Open Conference
RCSI Hospital Group, Quality & Patient Safety Directorate – the journey continues…
Prof Siobhan Gormally,
Clinical Director QPS, RCSI Hospital Group
09:15–09:20 Session 1
Theme: Leading & Supporting Improvement
Chair: Prof Cathal Kelly,
09:20–10:00 Leadership and the power of Trust
Mr Feargal O’Rourke,
Managing Partner (CEO), PwC Ireland
10:00–10:30 Reluctant Heroes: How the Media Shaped Perceptions of the Medical Response to Covid-19
Ms Brenda Power,
10:30–10:55 Creating a Culture of Performance Management
Mr Ian Carter,
CEO, RCSI Hospital Group
10:55–11:00 Session 1: Concluding Remarks Chair: Prof Cathal Kelly, CEO, RCSI
11:00–11:20 Coffee & Poster Streaming
11:20–11:25 Session 2
Theme: Improving the Healthcare Journey
Chair: Ms Susan Moloney,
Quality & Patient Safety Manager, RCSI Hospital Group
11:25–11:50 RCSI Hospital Group –
Enabling Quality Improvement at the frontline
Dr Therese Callinan,
PhD, Quality Improvement Manager,
RCSI Hospital Group
11:50–12:30 The long and winding road to Quality Improvement;
What I learned along the way
Dr Gavin Lavery,
Former Intensivist and Clinical Lead for
QI Northern Ireland
12:30–12:55 Let’s do it better: Listening to family feedback in Paediatric Complex Pain assessment’

Vital Signs Automation

Pathfinder: An Alternative to the Emergency Department for Older Adults who Dial 999


Ms Kimberley Penna, Children’s Health Ireland

Ms Lorraine Brady & Mr Gerard Duignan Cavan General Hospital

Ms Grace Corcoran & Mr Lawrence Kenna Beaumont Hospital and National Ambulance Service

12:55–13:05 Prize Giving Ms Sheila McGuinness
COO, RCSI Hospital Group
13:05–13:10 Session 2: Concluding Remarks Chair: Ms Susan Moloney,
Quality & Patient Safety Manager, RCSI Hospital Group
13:10–14:10 Lunch & Poster Streaming
14:10–14:15 Session 3
Theme: Supporting Staff & Patients
Chair: Mr. Keith McCarthy, Director of Human,
Resources, RCSI Hospital Group
14:15–15:05 How to create confidence in yourselves and in your teams
Prof Ian Robertson,
Clinical Psychologist & Neuroscientist
15:05–15:30 Small things make a big difference
Ms Phyllis MacNamara,
Patient Representative
15:30–15:35 Session 3: Concluding Remarks Chair: Mr. Keith McCarthy,
Director of Human Resources, RCSI Hospital Group
15:35–15:40 Conference close Ms. Sheila McGuinness,
COO, RCSI Hospital Group