Measurement of quality to drive improvement is one of the hallmarks of a high performing healthcare system.
The RCSI Hospital Group recognises the importance of a common relevant set of metrics and key performance indicators and their active usage in measuring, tracking and generally guiding performance in various dimensions of care across all clinical services. Their usage also helps identify where improvement is required and the impact of purposeful quality improvement initiatives when introduced.
The RCSI Hospital Group is committed to full transparency in relation to performance measurement and in order to enable patients, relatives and the general public to see and understand current performance these metrics are now published on a cumulative basis on this website. Therefore focus of this report is a statement of performance rather a description of actions to improve performance. All data presented is anonymous and necessary patient confidentiality is and will be maintained at all times.
Selection methodology
The performance metrics are organised within 7 core dimensions:
- Access and Patient Flow
- Infection Control and Management
- Medication Management
- Maternity Services
- Patient Care and Treatment
- Patient and Family Experience
- Staff
For each performance metric considered:
- rationale for selection is identified and generally explained
- methodology for performance measurement in terms of numerator / denominator, frequency of data collection and data sources are defined
- target performance values to be achieved are clearly stated
- actual performance for each hospital site and overall performance for the RCSI HG is identified
- national performance values (where available) are provided for comparative purposes
- in certain instances due to either variance of services across the hospitals or because of particularly small incidence values, necessary caution in any comparative analysis is identified
- an interpretive trend commentary is provided
Note1 – these statistics reflect the most recent activity within RCSI Hospital Group. Data presented is subject to revision. Caution
should be used in making comparisons between hospitals due to different sizes and services provided.
Note2 – updated Monthly on RCSI Hospital Group Website